Policies

We value our reputation as a salon providing not only excellence in technical services, but creating an atmosphere of genuine caring and concern for your well-being. Please don't hesitate to advise a guest service representative if you need any assistance or have any questions.

Appointments
Being on time for your appointment is greatly appreciated so that you may receive your full service and our other guests are not inconvenienced. Please arrive 15 minutes in advance of your appointment to allow time for you to change into a robe (if necessary) complete our Guest Form and to relax prior to your service.

Cancellations
Should a cancellation or date change be necessary, we request a minimum of 24-hours notice for any single service. A 48-hour notice is required for any multiple service. The full service will be charged on any late cancellations or no-show appointments.

Guest Form
Prior to your service, you may be required to complete a Guest Treatment Form to allow us to deliver our services.

Pricing
First Impressions Salon reserves the right to modify, discontinue, or raise prices on certain services without prior notification to ensure that maximum standards of service and quality are met.

Gratuities
Tipping is left to the discretion of our clients. Gift certificates do not include gratuity unless noted otherwise.

Method of Payment
We accept all major credit cards, debit cards, business and cash.

Age Requirement
Children under the age of 10 are not allowed in the salon unless they are receiving services. Children under the age of 18 may need a signed waiver and/or accompaniment by a parent or adult guardian for certain services.

Gift Certificates
A First Impressions Salon gift certificates makes a wonderful gift for any special occasion, holiday or cause for celebration. Gift certificates are not refundable, not transferable or redeemable for cash or credit. Please review all terms and conditions.

For Your Comfort
We request that you disclose any medical conditions and/or prescription medications as some services may be contraindicated. Please advise our professional staff of any allergies or sensitivities.

So you may fully enjoy your salon experience, and as a courtesy to other guests, cell phone should be turned on vibrate.

Select services require a credit card on file to secure your appointment, however you can pay for your services on the day of your appointment with cash, credit card or gift certificate.